UNESCO looks for a Head of Learning and Development Unit
: HEAD OF LEARNING AND DEVELOPMENT UNIT
: BUREAU OF HUMAN RESOURCES MANAGEMENT
The Head of the Learning and Development Unit plays a key role in the delivery of UNESCO’s human resource strategic objectives and UNESCO’s related Learning and Development Action Plan. The plan will be implemented over five years and aims to develop a skilled and competent UNESCO workforce at all levels of the Organization. The Head of Unit will be a senior learning and development professional with a track record of success.
Under the overall authority of the Director of the Bureau of Human Resources Management and the direct supervision of the Chief of the Staffing, Learning and Development Section, the incumbent will:
• Lead and manage a team to design, deliver and maintain learning programs and ensure that programs are offered on a global scale meeting the needs of the Organization within the allocated budget.
• Lead the conceptualization, design and delivery of new and/or revised development activities at all levels of the organization in both HQ and field locations. Thereby ensuring that policies, practices, procedures and content are in line with the organizational priorities as defined in the Learning and Development Action Plan, that learning methodologies applied are fit for purpose (using a variety of online, social and blended approaches) and that the impact of the programs is visible. Programs developed will include in house and out sourced training and development, including coaching and action learning which the Head of Unit may deliver him or herself.
• Drive the increased use across the Organization of the Learning Management System (LMS ‘Cornerstone on Demand’) enabling the delivery, monitoring and evaluation of learning supported by on line delivery and as part of blended learning programs.
• Maintain constructive and proactive relationships with managers and experts in UNESCO to facilitate learning needs analysis, appropriate design and to create a network of staff able to support program implementation throughout the Organization.
• Monitor and evaluate the effectiveness and impact of staff development programs, oversee impact assessment projects, and recommend ways to enhance effectiveness and impact.
• Keep abreast of developments in the area of staff development and learning and prepare policy papers, position papers and briefing notes on issues related to Learning, Leadership and Organizational Development for Senior Management.
• Actively participate in HR cross-sectional/cross-thematic initiatives and projects ensuring that the learning and development components are embedded therein and contribute to building a dynamic, skilled and competent workforce across the Organization.
- Advanced University Degree (Master’s degree or equivalent) in adult learning, pedagogy, organizational design, psychology, education, human resources management or related discipline.
- Minimum of 7 years of relevant progressively responsible professional experience in the field of talent management, learning and development in the private and/or public sector.
- Demonstrated experience in identifying learning and development needs for different staff groups.
- Experience of designing and delivering learning and development interventions in an international context.
- Successful experience in leading, managing and motivating a small team of professional and administrative staff to deliver learning in a global organization.
Skills and Competencies
- Strong communication, interpersonal, leadership and presentation skills.
- Demonstrated ability to work in a multicultural environment and to maintain good working relationships with external and internal stakeholders.
- Strong IT skills.
- Excellent knowledge of English and good knowledge of French.
- Qualification in executive coaching from a recognized institution or association.
- Experience acquired at the international level.
- Experience in using 360 degree evaluations as part of development processes in organizations.
- Good knowledge of another UNESCO official language (Arabic, Chinese, Russian or Spanish).